Different view for Reference List Pop Up

Meloper
Kilo Sage

Hello,

I have a reference field for the same table (sys_user)

Reference field 1: User (type1)
reference field 2: user (type2)

for both fields, when I click on the "glass", a different field list should pop up.
Also for all other fields in ServiceNow that refer to the sys_user table, such as caller, the pop-up list should not change.
Can I create different pop-up list views for the same table, which should only be loaded when the user clicks on this one field?

5 REPLIES 5

Sandeep Rajput
Tera Patron
Tera Patron

@Meloper Different records in the list is showing up because of the reference qualifier on the reference fields. Please refer to https://docs.servicenow.com/bundle/vancouver-platform-administration/page/script/server-scripting/co... to know more about reference qualifier.

 

Also for the caller field, you need to adjust the reference qualifier and no need to create a separate pop up for the same. 

Hi, thanks, thats not the Answer to my Questions.
Its not about the Records in the List, its about the Fields (columns) in the List.

if i klick on 

Reference field 1: User (type1) it should show First name, last name, mail
reference field 2: user (type2)   it should show First name, last name, last login

 

It is also not about the "Reference auto completer" Attribute Options

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Meloper 

 

No, it is not possible to create 2 different pop up on same field on same form.

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And is this possible in different forms?
I know now that we can do it with the preview pop-up view of the record. (i)-symbol
But with the list I can't find a solution, I would expect something similar.
Because I can also select a view for the list.