Disable Chrome form auto-complete Service Portal

Eli Guttman
Tera Guru

‎01-16-2020 07:30 AM

Hi,

Does anyone know how we can disable the browser auto-completed for Service Portal form?

We have a form with several fields of country and address and autocomplete is causing the form to jump to other fields in the form and making the user experience very uncomfortable.

 

Thank you!

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5 REPLIES 5

Eli Guttman
Tera Guru
In response to DrewW

‎01-16-2020 12:31 PM

Hi, thank you! i found also things in google.

The question is how it apply in ServiceNow?

we are using the SC Catalog item widget. in this widget, autocomplete parameter is not defined, and we definitely don't have HTML definision per field / variable... 

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DrewW
Mega Sage
Mega Sage
In response to Eli Guttman

‎01-16-2020 01:13 PM

You create your own custom widget and figure out how to render it all, I do not recommend that or if this is for people who work at your company you see if there is a group policy that can be distributed to turn it off.

Is the issue happening with all users or just some of them?

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brianrichards
Tera Guru

‎01-16-2020 07:43 AM

This will be very challenging to manipulate since you're dealing with the browser features of end users, and that's out of your control quite a bit (unless you're in a really locked down managed desktop environment.) A sideways solution would be to set default values for each field that an onSubmit client script would reject in order to perform any 'mandatory' field validation. Could still be pretty sticky and heavy handed.

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