Dot-walking in PA breakdown ServiceNow

[Abhiji322]

Hi ServiceNow enthusiasts,

I have a business requirement to use a breakdown that needs dot-walking. Something like Product Domain. Subcategory where Product domain referrences to a table (business capability) and subcategory as usual choice field.

First approach:

Created a breakdown choice on sys_choice table keeping 'Field' as sys ID and then created a breakdown that has a breakdown mapping as something as given below

Second approach:

• Created a breakdown choice on sys_choice table keeping 'Field' as sys ID and then created a breakdown that has a scripted breakdown mapping as shown below.

When I run the job, scores were not populated breakdown wise. Am I doing it in the right way?

[AndersBGS]

Hi @Abhiji322 ,

How have you configured your breakdown source an the automated breakdown? 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Abhiji322]

@AndersBGS,

Please find the attachment below.

 

[Abhiji322]

@AndersBGS Any ideas?