Disable REQ Approval for Technical Catalog

[Nisha30]

Hello Experts,

How do I disable the REQUEST level Approval for only Technical Catalog. 

We have RITM approval and thats what we want only .

How to disable REQ Approval  for only Technical Catalogs?

Thanks

[Ankur Bawiskar]

@Nisha30 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Nisha30]

hi @Ankur Bawiskar 

Tried below BEFORE INSERT Business rule. seems not working

 var itemcategory = sysapproval.cat_item.sc_catalogs.getDisplayValue();

    var istech = new GlideRecord('sc_req_item');

    istech.addQuery('sc_catalogs', itemcategory);

    istech.query();

    if(istech.next())

    {

        if(itemcategory == 'Technical Catalog')

        {

            istech.setWorkflow(false);

            //current.state== 'approved';

        }

    }

[Ankur Bawiskar · Accepted solution]

@Nisha30 

like this

var ritmSysId = current.sysapproval;
var ritmRec = new GlideRecord('sc_req_item');
ritmRec.addQuery('sys_id', ritmSysId);
ritmRec.addEncodedQuery('cat_item.sc_catalogsLIKE742ce428d7211100f2d224837e61036d'); // the sysId is for Technical Catalog
ritmRec.query();
if (ritmRec.hasNext) {
    current.state = 'approved';
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Nisha30 

Thank you for marking my response as helpful.

I believe I have answered your question.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Nisha30]

HI @Ankur Bawiskar 

this is working .Thanks 

only thing can we set the workflow not to trigger here instead of Approved.

Thanks