Disable REQ Approval for Technical Catalog

Nisha30 · ‎03-26-2025

Hello Experts,

How do I disable the REQUEST level Approval for only Technical Catalog.

We have RITM approval and thats what we want only .

How to disable REQ Approval for only Technical Catalogs?

Thanks

Ankur Bawiskar · ‎03-31-2025

@Nisha30

like this

var ritmSysId = current.sysapproval;
var ritmRec = new GlideRecord('sc_req_item');
ritmRec.addQuery('sys_id', ritmSysId);
ritmRec.addEncodedQuery('cat_item.sc_catalogsLIKE742ce428d7211100f2d224837e61036d'); // the sysId is for Technical Catalog
ritmRec.query();
if (ritmRec.hasNext) {
    current.state = 'approved';
}

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View solution in original post

Dr Atul - LNG · ‎03-26-2025

Hi @Nisha30

There is OOTB Flow on REQ Table you need to check that.

Nisha30 · ‎03-26-2025

HI @Dr Atul - LNG which one is it please. Thanks

Dr Atul - LNG · ‎03-26-2025

Hi @Nisha30

Workflow

Dr Atul - LNG · ‎03-26-2025

Open the request, go to the related link, and you'll see the flow context. Click on "Flow Context," and you will be able to identify which flow or workflow it is.