display a linked list of open incidents

david cohen
Tera Contributor

How should the user table display a linked list of open incidents in the service operations workspace?

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5 REPLIES 5

Maik Skoddow
Tera Patron
Tera Patron

Hi @david cohen 

please refer to the following video: https://www.youtube.com/watch?v=8VvQZMAS0tE 

Thanks

Maik

david cohen
Tera Contributor

That's not what I meant. I want to associate a Related Record between a user and all his open incidents

Sorry, I don't get your point. 

david cohen
Tera Contributor

on user record in service operations workspace i have tab of: "Related records"-

davidcohen_0-1704029663972.png

How to display a linked list of  all open incidents (Active = true) and link them to the same user

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