display a linked list of open incidents

david cohen
Tera Contributor

‎12-31-2023 03:52 AM

How should the user table display a linked list of open incidents in the service operations workspace?

davidcohen_0-1704023449004.png

 

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Maik Skoddow
Tera Patron
Tera Patron

‎12-31-2023 04:12 AM

Hi @david cohen 

please refer to the following video: https://www.youtube.com/watch?v=8VvQZMAS0tE 

Thanks

Maik

Adding lists and list categories in ServiceNow Service Operations Workspace/ Configurable Workspace
Adding lists and list categories in ServiceNow Service Operations Workspace/ Configurable Workspace
youtube.com/watch?v=8VvQZMAS0tE
Ashley Snyder's article https://www.servicenow.com/community/next-experience-articles/configuring-lists-in-configurable-workspace/ta-p/2331983 It's best to create the new category and list records in the same application scope as the configurable workspace sys_ux_list_menu_config = list menu ...
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david cohen
Tera Contributor

‎12-31-2023 04:45 AM

That's not what I meant. I want to associate a Related Record between a user and all his open incidents

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Maik Skoddow
Tera Patron
Tera Patron
In response to david cohen

‎12-31-2023 04:55 AM

Sorry, I don't get your point. 

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david cohen
Tera Contributor

‎12-31-2023 05:40 AM

on user record in service operations workspace i have tab of: "Related records"-

davidcohen_0-1704029663972.png

How to display a linked list of  all open incidents (Active = true) and link them to the same user

davidcohen_1-1704030006799.png

 

 

 

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