Display Assigned Incidents from Typeahead User Selection in Workspace

DevYadav
Tera Contributor

‎08-03-2025 01:51 AM

Hi everyone, I'm working in ServiceNow Workspace (UI Builder) and need help implementing a dynamic use case. I used the Typeahead component to create a user search bar linked to the sys_user table. When a user is selected, I want to display the total number of incidents assigned to that user and make that number clickable so it opens a new tab showing those incidents in list view filtered for the selected user. For displaying the count, I’ve used the Data Visualization component with Single Score configuration. The count displays correctly, but I'm struggling with dynamically filtering the incident list based on the selected user and opening the filtered list in a new Workspace tab (similar to native record tab behavior). What’s the best approach to bind the selected user to the incident list dynamically and open that list in a new Workspace tab on click? Any help with examples, event handling, or client state parameter usage would be appreciated. Thanks in advance!

 
 
 
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