Display choices for a drop down based on the Assignment group

[Arindam Bose]

Hello All,

I have a requirement to Display some additional choice list if an assignment group contains "tools" in the assignment group name.

To describe further we have added 2 new On Hold reason options to the Field On hold reason for incidents. The requirement is to display those additional choices only when an assignment group name contains "tools" in it , otherwise display the choice list without those 2 new choices. 

Please help me out on this. 

[vkachineni · Accepted solution]

Try a UI policy. Change according to your requirements.

[Arindam Bose]

This does not seem to work. Please help.

[Arindam Bose]

Hello vkachineni,

Yes this worked but with little adjustments as below : 

 g_form.addOption(<fieldName>, <choiceValue>, <choiceLabel>, <targetIndex>); 

//‘targetIndex’ is an optional parameter.

Thank you so much for your help.

[ggg]

in the onLoad client script you can use:

g_form.add_option(field, value) to add an option to a drop down

so you pseudo code is:

if (assignment group contains 'tools')

    g_form.add_option(field name, option to add);