give me the real time scenarios for eventQueue and eventQueueScheduled ?

[Rajesh98]

give me the real time scenarios for eventQueue and eventQueueScheduled ?

[AbhishekGardade]

Hello Rajesh,

Hope you have gone thourgh this :

https://developer.servicenow.com/app.do#!/lp/servicenow_administrator/app_store_learnv2_automatingap...

Check out this Example for EventQueueScheduled

https://docs.servicenow.com/bundle/helsinki-platform-administration/page/integrate/email-integration...

EventQueue Example:

Lets say , You have UI action called Escalate On your table and whenever user click on it it should send a notification to assigned_to or his manager. In this case you can trigger a notification by writing eventQueue code in UI Action.

EventQueueScheduled Example:

Lets say, You have kept incident on pending state and at particular time, you want to change a state from pending to in Progress. In this case, you will make use of EventQueueScheduled   to schedule an event on specific time and will the help of script action you will cha

Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade

[AbhishekGardade]

Hello Rajesh

EventQueue Example:

Lets say , You have UI action called Escalate On your table and whenever user click on it it should send a notification to assigned_to or his manager. In this case you can trigger a notification by writing eventQueue code in UI Action.

EventQueueScheduled Example:

Lets say, You have kept incident on pending state and at particular time, you want to change a state from pending to in Progress. In this case, you will make use of EventQueueScheduled   to schedule an event on specific time and will the help of script action you will change the state or values on incident table

I hope I have cleared your doubts 

Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade

[AbhishekGardade]

Hello Rajesh,

Any update on this?

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
Thank you,Abhishek

[AbhishekGardade]

Hello Rajesh,

Any update on this?

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
Thank you,Abhishek