Display different CMDB types on different forms?

SandyL83 · ‎12-21-2023

Hello, we have the reference field cmbd_ci on multiple forms : problem, incident and change.

On the Change form, we need to filter out ci_type when ci_type = "generic" but those records need to show up on the incident and problem form .

Does anyone know how i can do this? Since cmdb_ci is a global field but I need to filter this at a table level?

thanks

Dr Atul G- LNG · ‎12-21-2023

hi @SandyL83

Not sure, but try with dictionary override, and give a try in PDI and share feedback.

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/data-dictionary...

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