Display Hyperlink in catalog item Variable

[sai krishna10]

Hi,

I want to display Hyperlink within the catalog item variable in serviceportal. 

Ex: <a href="https://www.google.com">Click Here</a>

In serviceportal i want to display Click Here as hyperlink in the catalog item.How can i achieve this.

Regards

Sai krishna

[Omkar Mone]

Hi 

Just check the "Subscribed Questions" OOTB widget. There they gave the way to give <a href> link :-

see the screenshot below :-

 

[Kalaiarasan Pus]

Have you checked the variable types? There is a URL type variable that you can try to use.

[Mrudula6]

Hi Sai Krishna,

You can create a UI macro and embed it in your catalog.Please find below test UI macro which I created. Also, I created a new variable in the catalog of Type : macro and referenced my UI macro to this variable.

Test UI macro :

<?xml version="1.0" encoding="utf-8" ?>

<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">

Click <a href='https://www.google.com' target='_blank'>here</a>

</j:jelly>

Let me know how that works for you.

Thanks,

Mrudula

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[sai krishna10]

But i want to do it without using Macro variable. Can this will be possible using Label Variable

[Mrudula6 · Accepted solution]

Hi Sai Krishna,

This is possible by setting the "glide.ui.escape_text" system property to false. Once you make this property false, you can use a label type variable and write your a href tag in the Help Text section . 

<a href="https://www.google.com">More information</a>

But this is not advisable since it opens the instance to cross site scripting attacks. Please find below link for your reference

https://community.servicenow.com/community?id=community_question&sys_id=f00fcba1dbdcdbc01dcaf3231f9619f4

The safest way is to create a UI macro for this purpose and this also ensures it is compatible to your service portal widget.

Thank you.

Regards,

Mrudula M

Please hit Correct/helpful depending on impact of response.