display info message after record producer redirect

[JJG]

Hello,

I have a catalog record producer that allows employees to submit PTO. After submit, the record producer redirects them to the portal dashboard. I would like an info message to display after the redirect that says:

'Successfully submitted PTO'

How can I achieve this?

[Pradeep Sharma]

Hi JJG,

Include the below line in the script section of the record producer

gs.addInfoMessage('Successfully submitted PTO');

- Pradeep Sharma

[JJG]

I tried that, it doesnt work. It simply erases the message once the redirect is complete.

[Ankur Bawiskar]

Hi,

please check below links:

https://community.servicenow.com/community?id=community_question&sys_id=e3d1b0ac1b42ff40d01143f6fe4b...

https://www.servicenowguru.com/scripting/adding-redirect-message-record-producer/

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Allen Andreas]

Hi,

This link gives good detail on what to do, basically it's about creating a very basic custom widget and placing it on the landing page you went them to go to. That is used to fire the infomessage once they get redirected there. Example here: https://community.servicenow.com/community?id=community_question&sys_id=1460bcd9dbc59b0458dcf4621f96...

Please mark reply as Helpful/Correct, if applicable. Thanks!