Set the "requested for" on an RITM from from a variables Form

[MaramA]

Hello,

How can I set the value of "Requested For" from the variables form in RIMT?

For example, if "Requested For" in the Variables is 'A' (blue), it should correspond to "Requested For" in the RIMT form ('A' in red).

meaning: Show the user that we requested for him the item( "requested for" )

[Ranjit Nimbalka]

Hi @MaramA ,

you can do this in catalog item process engine that may be a flow or workflow.

Regards,

Ranjit

[dgarad · Accepted solution]

Hi @MaramA 

Please try using this before BR on request table.

(function executeRule(current, previous /*null when async*/) {

  var grRITM = new GlideRecord('sc_req_item');    

grRITM.addQuery('request', current.sys_id);    

grRITM.query();    

while (grRITM.next()) {    

  if (!JSUtil.nil(grRITM.variables.requested_for)) {    

      current.requested_for = grRITM.variables.requested_for;

  }    

}})(current, previous);