Display Knowledge articles of a category in portal widget

Divya V
Tera Contributor

Hi All,

We have a requirement to display knowledge articles from a specific category in the "Most Useful" service portal widget, I have cloned the OOB "Most Useful" widget but not sure where to add the filter for categories to display only the knowledge articles from that category in widget.

Could anyone please help me.

Thanks 

5 REPLIES 5

Kalyani Jangam1
Mega Sage
Mega Sage

Hi,

We have already OOB Knowledge base page in which knowledge article set as per the category.

can you please attach screenshot for your requirement???

I wanted to display knowledge articles in "Most Useful" OOB widget only from a specific category

There's an OOTB widget for the same that you can place on the portal page, have a look at below screenshot.

 

IshaanShoor_0-1669911955611.png

 

.

 

Hope this helps!
BR.
Ishaan Shoor

Screenshot 2022-12-02 at 11.29.57 AM.png

This are all OOB knowledge related widget. Here, it already in category. you can select your knowledge article as per category only.

Please check and let me know if it helpful or not.