Display Resolution Subcode value based upon Category of Incident Form

[p_m]

I have a field Resolution Subcode choice list values  on incident related list and want to populate based upon category Choice list value.

Another point is "Resolution Subcode choice field values" has dependency on another field "Resolution" on related list of Incident form.

How do I display certain Resolution Subcode choice field value and hide certain Resolution Subcode Choice field  if Someone Select "Resolution" as "Solved" and Category as "inquiry".

Can anyone please help me with this.

[Dr Atul G- LNG]

Hi @p_m 

Greetings!!

I read your issue and look like it is do able but I am thinking to go for NO Code.

1. Is it possible to bring the Res & Res Sub Code on incident form. , if yes then with data look up will make it easy. Like we have priority look up.

else need to do full code as Category on Incident form and Res and Res sub code on related list ( a separate table , If I am not wrong)

[Sandeep Rajput]

@p_m Your best bet would be to create a UI Policy and add conditions to it 

1. Resolution is Solved

2. Category is inquiry