Display Search Results in Incident form

[hari2020]

Hi,

I am trying to create a new Incident at service desk. When I try to search for a particular answer to a question at Question attribute its showing "Related Search Results". I would like to know how do you get test results-where from??

Can someone guide me?

Thanks in advance!

[hari2020]

Hi Midhun,

Thanks for the reply.

But I would like to know exactly from which table "Related Search Results" data is showing & in which table all knowledge base is saved?

Thanks in advance!

[Deepa Srivastav]

Its from kb_knowledge table....

Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.

Thanks,
Deepa