Display Summary on Virtual Agent

[Surbhi16]

Hi Expert,

I have an requirement where I have to display summarize details of user input before submitting the request on Virtual Agent.
How can I achieve it?

[Paul Curwen]

Try this vaSystem.getTranscript()

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0786032

Alternatively,  you can just search for and display the interaction record transcript column.

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/administer/virtual-agent/co...

[Surbhi16]

Its not working for me Paul