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Display two columns in a reference field

veena_kvkk88
Mega Guru

Hi everyone!

This community has been a huge help to me! Thank you everyone for that   Now I have a question. I was wondering if we could display two columns in a reference field. Not display them as suggestions, which can be done via adding attributes. Like, actually display two columns of the selected record, once the user makes his/her choice.

Eg: If a user selects "John Doe" for the Assigned to column, I want to display his phone number or email along with his name in the assigned to column.

Eg: Same goes with a list record. If user selects multiple users for a list field, i want name and phone number to be displayed in the field value.

Is this possible? How can I achieve it?

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

HI Veena,



Unfortunately this is not supported. The other option is to pull other field from referenced table on form via dot-walking.


Dot-Walking - ServiceNow Wiki


View solution in original post

7 REPLIES 7

Yes, but if we want it to be displayed in the same field, don't think there's a way to do it.


Yes


veena_kvkk88
Mega Guru

Thanks everyone. Just what I thought. To copy into another field, I wrote a business rule. the value is being collected but when it comes to displaying in the field that I'm storing, I still see only one column. Looks like there's no workaround.