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‎04-11-2016 06:34 AM
Hi Friends!!!
In the catalog I have a reference field A,it has list of options.
If I select few options,I want to display some of the variables in the catalog.
If not I need to hide those variables..
How can I achieve this...
Thanks,
Ramya
Solved! Go to Solution.

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‎04-11-2016 11:46 PM
You can do it by using the same UI policy only. Give the condition like value in the reference field is ******* then visible true for the fields to be visible and false for other fields to be hiddden. Also check whether any other UI policy is written on these fields. IF more than one Ui policy is there for the same field then it may not work properly. If you have done the same earlier then please share the screenshot of your UI policies.

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‎04-11-2016 06:36 AM
In this case, UI Policies are your friend, you can show/hide variables based on the value of another variable.
Service Catalog UI Policy - ServiceNow Wiki
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‎04-11-2016 11:27 PM
Thanks for the reply..But I am facing some issue...
Based on the value changed in the reference field(variable in catalog ) I need to hide three variables.
First variable is List Collector and the other two are Checkboxes.
Condition is same for all.but I am not able to write One UI Policy.
So I wrote three UI Policy. But only two UIPolicy are working One for listcollector and one checkbox..
Anyone has Idea on this..

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‎04-11-2016 11:46 PM
You can do it by using the same UI policy only. Give the condition like value in the reference field is ******* then visible true for the fields to be visible and false for other fields to be hiddden. Also check whether any other UI policy is written on these fields. IF more than one Ui policy is there for the same field then it may not work properly. If you have done the same earlier then please share the screenshot of your UI policies.
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‎04-12-2016 12:09 AM
Thanks for the reply....
I have UI policy for both check boxes when they are true some more fields needs to be visible will that be a Problem..
Thanks,
Ramya