Displaying 'My Groups Work' module

[jeevitha3]

Hi All,

I need to pull records of RITM and TASK of logged in user's groups under 'My Groups Work' module. We have assignment group on Catalog task level and we are not mapping Task's Assignment Group to RITM's Assignment group. I can pull catalog task records but How to pull RITM's where TASK's assignment group is one of logged in user's group. Please help out to achieve this.

Thanks in advance.

[samiul1]

"My Groups Work" populates records from "[task]" table, so any record that extends the "task" table and has it's assignment-group populated with the users associated groups, should display automatically.

Are your records not displaying?

[jeevitha3]

Hi Samiul ,

Thanks for your response. Sorry for that, I am doing it on SLA Table.

[samiul1]

No problems; so have you managed to get it working or looking to get records on SLAs ?

[jeevitha3]

I am getting catalog tasks of my groups since we have assignment group field there but not RITMs. I wrote a script on sc_task by quering assignment group with gs.getUser().getMyGroups() and I am returning unique groups sys_id . By doing this way I am able to achieve it , but in module's filter it is showing all groups which is not looking good if there are more number of groups, so trying to know is there any other way to achieve it.