Document download restriction For specific group
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05-29-2024 06:16 AM
Hi All,
I have requirement. For specific group incident table records all are read only. I have completed that requirement.
But in this they have expecting the requirement. All fields are read only that is fine. one concern is they able to download any document which any user previously attached to that records.
In this requirement we should want restrict to download the attachment for that specific group members.
Please let me know any one I have still any queries regarding this requirement.
Thanks.

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06-18-2024 05:14 AM - edited 06-18-2024 05:14 AM
@Sirri Can you check if you created an ACL with Create operation instead of Read operation?
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06-18-2024 05:48 AM
There is not create operation. we have given read access only to that specific group user's.

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06-18-2024 05:52 AM
@Sirri Please share the screenshot of the ACL.
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06-18-2024 06:18 AM
are you allowing them to see the file but block the download?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader