Document ID type field not showing up data in list view?

[The Matrix]

The Trigger ID field which is Document ID type filed not showing up data only in list view in asmt_metric_result table? What could be the reason behind this?

I have checked Business Rules and Client Script but no luck.

[kaustubhdub · Accepted solution]

@The Matrix 
you can refer to the below previous trail i guess there was the same issue

https://www.servicenow.com/community/developer-forum/why-is-trigger-id-not-showing-in-the-list-view-... 

Please mark my answer as helpful if this answer was useful to you in any ways

Warm Regards

Kaustubh Dubey

[Prathmeshda]

Hello @The Matrix 

The Trigger ID field in the asmt_metric_result table is not showing data in the list view because of one or more of the following reasons:
List Layout Issue – The list view may not be configured to show the display value of the Document ID field. Check Right-click list header → Configure → List Layout and make sure the column is added and display value is selected.
Missing Reference Record – Document ID fields store sys_id references. If the referenced record does not exist, the field will appear blank.
ACL / Security Restriction – If the user does not have read access to the referenced table, the field will appear empty in the list view.
Scripts only run on form – Some Business Rules or Client Scripts may populate the field only on the form, not in the list view.

Steps to Fix:

• Verify the dictionary entry for Trigger ID (type: Document ID, reference correct table).

• Check if the referenced record exists.

• Configure the list layout to show the display value.

• Check ACLs for the referenced table.

If this response proves useful, please mark it as Accept as Solution and Helpful. Doing so benefits both the community and me. 👍🙂