Does anyone know how to fix this issue when trying to install a plugin?

Ronan Liu
ServiceNow Employee
ServiceNow Employee

Hello,

 

I have recently been running into this issue when trying to install plugins on my local instance. Has anyone experienced this issue before? 

 

Error: "<Plugin> was not activated. Progress worker state is not set to complete after worker is finished"

 

RonanLiu_0-1670445254007.png

 

4 REPLIES 4

Bert_c1
Kilo Patron

Hi, I see you are an employee, create a Support Case if you instance is not a Personal Developer Instance.  A review of the activation log will determine what needs to be done to fix that.

SanjivMeher
Kilo Patron
Kilo Patron

No. Can you try clearing the cache and activate it again?

You can clear the cache by typing cache.do in the navigator.


Please mark this response as correct or helpful if it assisted you with your question.

Community Alums
Not applicable

Hi @Ronan Liu 

 

As per my understanding, you are trying to install language related plugin. 

 

Could you follow this step

 

Go into System Diagnostics/Progress Workers and filter to display any records where state = 'running'. Recommendation was to change the state from 'running' to 'complete' and then try and install the application again.

 

Please helpful/like, if the solution was inline with your expectation.

 

Regards,

Gagan k

Ronan Liu
ServiceNow Employee
ServiceNow Employee

Hi All, thanks for the help! In the end, I reloaded my maven dependencies and was able to resolve the issue.