Does dynamic annotation not work in the workspace?

Walid Wagdy
ServiceNow Employee
ServiceNow Employee

I tried to open the same form to view the dynamic annotation, but the behavior changes depending on whether the form is opened in Workspace or in UI16.
This one from workspace 

WalidWagdy_0-1748430594211.png

And this one from the UI16

WalidWagdy_1-1748430617881.png

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Walid Wagdy 

how are you adding that dynamic piece?

share the form layout screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Walid Wagdy
ServiceNow Employee
ServiceNow Employee

@Ankur Bawiskar 

This dynamic piece is handled by "Change request" table.
This is how they handle it.

WalidWagdy_0-1748437835335.png

 

@Walid Wagdy 

So you are calling a script include and returning some text and then it's getting displayed.

If it works in native then it should work the same in workspace

Try to raise this issue with your ServiceNow team by logging an internal ticket.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader