Does dynamic annotation not work in the workspace?

[Walid Wagdy]

I tried to open the same form to view the dynamic annotation, but the behavior changes depending on whether the form is opened in Workspace or in UI16.
This one from workspace 

And this one from the UI16

[Ankur Bawiskar]

@Walid Wagdy 

how are you adding that dynamic piece?

share the form layout screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Walid Wagdy]

@Ankur Bawiskar 

This dynamic piece is handled by "Change request" table.
This is how they handle it.

[Ankur Bawiskar]

@Walid Wagdy 

So you are calling a script include and returning some text and then it's getting displayed.

If it works in native then it should work the same in workspace

Try to raise this issue with your ServiceNow team by logging an internal ticket.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[MS25]

This problem has been identified as a future possible product enhancement. You can subscribe to this Known Error article by clicking the Subscribe button at the top of this article to be notified when more information becomes available.

gs.getMessage not working for annotations on Agent Workspace - Known Error