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05-15-2025 12:27 PM
Does Refreshing the instance reset the data on the PDI?
I have only seen guide/information around Reset and Release actions.
Solved! Go to Solution.
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05-15-2025 04:24 PM
Hi @skhodke ,
No refreshing instance doesn't reset your instance data
Reset and wipe instance does
Is your PDI is not waking up or something?
If it's already been 2 3 days and if you can wait for few more days wait else release your instance and request for a new one
Looks like recently Servicenow has claimed/shutdown a lot of PDIs
Hope for the best
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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05-15-2025 04:24 PM
Hi @skhodke ,
No refreshing instance doesn't reset your instance data
Reset and wipe instance does
Is your PDI is not waking up or something?
If it's already been 2 3 days and if you can wait for few more days wait else release your instance and request for a new one
Looks like recently Servicenow has claimed/shutdown a lot of PDIs
Hope for the best
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya