Does ServiceNow's oAuth Grant Type of Client Credentials serve no purpose?

[Mathieu8]

Hi,

I've been exploring ServiceNow's REST APIs and authentication methods. Things have been pretty good with the exception of some confusion around the oauth option.

I've been trying to understand what the grant type "client_credentials" does in ServiceNow's implementation. The only thing I can find is people saying to use password instead. Does it serve absolutely no functionality at all other than to fulfill the requirements of the oauth protocol? I've only ever gotten 403s using the token it gives me.

Thanks!

[Manjunath P Jak]

Yes I was also looking for similar thing for third party application. Does service now lack such kind of authentication I have gone through many of the links in community forum and yet still not able to figure out how to get access to the API using tokens indefinitely without a expiry time.

[Rick Mann]

Hey Josh

I'm working on a REST integration with Dell TechDirect that requires OAuth with a Grant Type of "Client Credentials".  I'm able to setup a GET method and retrieve a token using Postman, but I'm not sure how to set this up in ServiceNow.

ServiceNow displays the message "Unsupported OAuth grant type 'Client Credentials'." when I click "Get OAuth Token" in the new GET method I've setup.

I set the provider up as a "Third Party OAuth Provider"

Thank you for any help

Rick

[Christakos G]

Hi Josh,

Is this still true? I understand that this post is 5 years old so something might have changed since then.

Is it still true that we always need a grant_type=password to with ServiceNow inbound OAuth 2.0?