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Does the sys_user_visibility Table Accurately Reflect All Domains a User Can Access?

SB87
Tera Expert

I'm trying to determine whether the sys_user_visibility table in ServiceNow provides a complete list of all domains a user has access to. Specifically, does this table include domains inherited through user groups, or should I also consider other tables such as sys_user_group_visibility?

 

From my initial testing, it appears that sys_user_visibility does include domains inherited via group membership, which suggests it may already provide a comprehensive view of domain access for a user.

 

Could anyone confirm if this understanding is correct, or if there are additional tables or considerations I should be aware of?

1 ACCEPTED SOLUTION

Ravi Gaurav
Giga Sage
Giga Sage

Hi @SB87 
You’re on the right track .


sys_user_visibility does indeed provide the complete list of domains a user can access, including those inherited via group membership. sys_user_group_visibility is only useful if you want to trace the inheritance path; it’s not needed to calculate the final access list.

--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

View solution in original post

5 REPLIES 5

Ravi Gaurav
Giga Sage
Giga Sage

Hi @SB87 
You’re on the right track .


sys_user_visibility does indeed provide the complete list of domains a user can access, including those inherited via group membership. sys_user_group_visibility is only useful if you want to trace the inheritance path; it’s not needed to calculate the final access list.

--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/