'Don't fail on error' for Update record core action

Harish74
Tera Expert
  • In ServiceNow Flow Designer, for the "Update Record" Out of the Box (OOB) action, I can't find the "Don't fail on error" option. However, I want the flow to skip the action if the update fails due to a business rule (BR) abortion for any record in the lookup and continue updating the next record.
4 REPLIES 4

AnveshKumar M
Tera Sage
Tera Sage

Hi @Harish74 

To handle this situation what you can do is create a sub flow with input as the record type and use the update record action in the sub flow. By calling the sub flow to update the record you can have don't fail on error option at sub flow step in flow and avoid stopping the main flow even if the update fails.

 

 

Please mark my answer helpful and accept as solution if it helped you 👍

Thanks,
Anvesh

Hi @AnveshKumar M ,

While creating Subflow input, what type should I need to select here?

@Harish74 Choose Reference -> YOUR TABLE

Thanks,
Anvesh

Then, it will work for only one table. Is it possible to make it work for any table dynamically?