Dot walking in variable attributes for a variable set - Service Portal

[deepthireddy]

Hi all,

I'm trying to add a variable attribute to my catalog variable. The field I'm trying to use is a reference field. Below is what I have and it doesn't work:

 

This is a reference variable and refers to sys_user table. I have u_office_id(reference) field on my sys_user table. I need u_office_description value in my variable attribute. How can i achieve this?

Thanks,

Shalini

[Venkat799]

The approach is wrong deepthi, you should not go by attributes.

Here select the variable on catalog for suppose you have user reference field

Then Current.user.office_id.office_description.

If it works fine mark it as correct, else send me the screenshot when you try that catalog.

Regards

Sree

[deepthireddy]

So what is the approach you would suggest? I need to add an attribute on my variable that points to a reference field's field.

This is how it looks,

[Venkat799]

Now dot walk using this one

Current.supervisor.office_id.office_description

[deepthireddy]

This doesn't work for me. Thank you for your help.