Double Dot walk

will_forster
Tera Guru

Is it possible to .WALK to another addtional table beyond the object on a client script ?

 

So I am on the incident form

I can get the reference object from the Config Item field

I can get the value of a number of fields on the object record

I would like to .Walk to the asset related to the CI and retreive information from the asset. This bit i am not sure how to do.

 

I am using getReference however I have a feeling this maybe best achevied via a script include / ajax method ?

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@will_forster Your assumption is correct, instead of using getReference here, it is best to use Script Include with GlideAjax call in this case as you will not be able to multi dot walk on the record returned through GetReference.

 

Hope this helps.

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1 REPLY 1

Sandeep Rajput
Tera Patron
Tera Patron

@will_forster Your assumption is correct, instead of using getReference here, it is best to use Script Include with GlideAjax call in this case as you will not be able to multi dot walk on the record returned through GetReference.

 

Hope this helps.