Download a document file from a catalog item

[sayantansarkar]

Hi All,

Here's what I need to do:

I have created a service catalog form and inserted a download button by using UI Page. Also uploaded a word document file in the servicenow instance,I need when an user clicks on that "Download Form" button, automatically save a copy of that document file which I uploaded to their desktop from the Catalog Task.

Thanks for your help in advance.

Thanks & Regards,
Sayantan Sarkar

[coryseering · Accepted solution]

If you already know the sys_id of the attachment you uploaded, you can make a very simply UI Action:

When you try to open a sys_attachment directly, it should trigger a download locally.

[sayantansarkar]

Thanks Cory
This will help I guess

Thanks & Regards,
Sayantan Sarkar

[dilini]

Hi Sayantan,

I have a similar kind of requirement - I uploaded a word document file in the catalog item,I need when an user clicks a link, automatically save a copy of that document file in download folder in the user's hard drive. Then the user can fill the form and attached to the cat item using attache button)

[Gowtham3]

Cory,

i have a similar requirement.

But it is not for working when the end user is accessing.