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Resolved! Service Portal language on user's first visit

Not sure if this is the right place to put this, but I want to see if anyone has any ideas here.  We are looking for a way to automatically set the language of our Service Portal to something other than our SP's default language (English) if a user h...

joeyp_zm by Tera Expert
  • 2507 Views
  • 5 replies
  • 2 helpfuls

Can you have multiple validation regrex formats?

I want to include international numbers for the phone number field and allow if the number +1 is included. so the regrex I have now is ^\+?[1-9]\d{0,2}[-. ]?\(?\d{1,4}?\)?[-. ]?\d{1,4}[-. ]?\d{1,9}$  However some testers are using manually created us...

DevtoSME by Giga Guru
  • 1296 Views
  • 5 replies
  • 0 helpfuls

how to Populate CMDB CI fields based on Ip ranges

Hello All, We have a use case : where in we want to populate CI field : location based on ip ranges the CI is part of .For example : ip range 192.168.1.0 / 24 is Amsterdam so any CI in this range will have location amsterdam.We have some many ip rang...

How to show limited values

Hi All,On Incident form we have two Choice fields Service and TM, those are having no dependence. Populating TM values based off below custom table SERVICE DETAILS from Client Script as per requiremnet..Request :  We would like to create a Dashboard ...

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Supriya25 by Tera Guru
  • 1105 Views
  • 5 replies
  • 0 helpfuls

Create user criteria for Group managers

Hello,We need to make the catalog item visible to the users who are group managers in sys_user_group table.Any thoughts?Thanks

Community Alums by Community Alums  
  • 1717 Views
  • 9 replies
  • 2 helpfuls

Resolved! How to hide all the Ui actions in a custom view

I have a Ui action name "on hold", this Ui action will be calling a particular view  "on_hold", but this view is having all Ui actions. But I don't want to dispaly  any Ui actions/Ui buttons in the popup view. Caqn someone hel

Roshini by Tera Guru
  • 783 Views
  • 2 replies
  • 0 helpfuls

従業員センター画面以外での一時保存について

サービスカタログの一時保存について,従業員センターから,”ドラフトして保存”で一時保存ができることは確認できましたが,以下のような従業員ポータル?(名称がわからずすみません…)のサービスカタログの画面で従業員センターと同じように,一時保存を行えるかご存じでしょうか。従業員ポータル?でのサービスカタログでの一時保存の可否について 従業員センターでの一時保存 

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__ __216 by Tera Contributor
  • 925 Views
  • 1 replies
  • 0 helpfuls

Unable to fetch Oauth Token

I am trying to 'Get Oauth token' after setting up an oauth registry in ServiceNow. I have provided all details like client id, client secret, etc. Getting erroe when trying to get token: OAuth flow failed. Verify the configurations and try again. Err...

aragarw by Tera Contributor
  • 2308 Views
  • 7 replies
  • 0 helpfuls

How to implement re-schedule of change requests?

Hi All, We are using OOB change management and we have a requirement to re-schedule the change request when it is in scheduled state or in implement state. We need to have a UI action and on click of that it should move to Authorize state. Can anyone...