Hello Developers,We are trying to integrate Workday and ServiceNow to get the users/workers' data from from workday and then map it into the ServiceNow user table using the REST API. We are trying to build the connection using OAuth 2.0. Consequently...
I've been working on a space-saving customization to the "Data Table from Instance Definition" widget. Basically, I want users to be able to click a button and be able to choose which list they see, as well as be able to click an item on the list an...
Lets consider I am having Health Care Table X role : table.none for both read and write ACL's Y role : table. caller ACL the user who having Y role cant see caller as he not even having table access then i am not getting the sentence while execution...
Use Case is the following, I will have a table populating via API of historical records. I would like users to use the portal submit a request via RP, when the request comes in it takes data from the RP as conditions on the report, then it sends the ...
Hello TeamI'm trying to convert an incident record to xml file through scripting. I have a scenarios when the incident is created, it should convert the incident record to xml file. For some reason, it doesn't do anything after i hit save. I'm not su...
Hi, All We came across a weird problem in configurable workspace.After selecting any record in pop-up window, the reference field was still blank without any record in it, since there was no exclamation mark inside. If there is any record, the exclam...
Hi,I want that when the user type something in the 'Search' in the SOW, it will also looks for categories from sc_category table. Is there any option to add this kind of search?For example, here i looked for 'Hardware' and I wanted to see categories ...
what are the ways available in ServiceNow ?
Hi,I am stuck with this actions after following every step still no solutions. Please help me with any idea or solutions. ERRORS: Did you correctly set the 'Time' and 'Run as' settings of the Daily collection job?Did you execute the Daily Job?Did you...
Hello Guys,I´m creating a new policy in CMDB Data Manager.I want to add the Metric Field in the Filter conditions, but I can´t find the field. I have this field (yellow) in the table: cmdb_health_result And I want to add the field in my conditions fi...
what are the ways to populate data into servicenow dynamically?
Hello,I'm trying to create a filter, based on the incident table, where it looks at the data in the short description field. I've learned that the short description data has a date appended to it. This is how the incidents are being created for thi...
Is there any way to populate variables of catalog item using url? this is my url:my_instanc_eurl/esc?id=sc_cat_item&sys_id=bfe1fa38bccc311020d2d189ce1bd724&referrer=popular_itemsHow can I add the variables to the url and populate them?
Hello Community,I need to modify the information displayed in the center of the donut on the home page of the service operation workspace.Here’s my issue: my information is displayed in white, making it invisible to the user even though it is present...
Hello.I have this problem with copying image field (user_image) from one record to another. Buttons update/delete photo are present at the original record together with image (image 1), but after copying to another record, these buttons are gone and ...