When working with GlideAggregate on currency or price fields in ServiceNow, it's important to recognize that the calculations are performed on the reference currency values. The reference currency is a base value stored in the database, independent ...
Hi Experts, As highlighted in the above image, once an incident is created, the created by name populates in the Activity Log.Can we hide that name based on some field conditions? Let me know if anything else is required. Thanks in advance,Amol Pawar
Hi everyone,Can you suggest me strategies for managing update sets in ServiceNow to minimize conflicts and ensure a smooth deployment process?
Hi All, We have a requirement where there will be a Record Producer where user will put some Questions with Data Type and once submitted, Assessment Instance to be triggered to the selected user. Now the catch is that questions provided by user o...
Hi ServiceNow community, I have recently implemented devOps change velocity in my PDI. Everything looks good except the pipeline UI. I have been running git workflows and the details such as execution history were captured as expected. But when I tri...
I'm looking for a way to determine if an instance is Production.I noticed there is a system property, glide.installation.productionHowever, this is set to true on every instance!On HI, the instance in question is listed correctly as being Non-Product...
I created a custom table page using the "Data Table for Simple List" in Page Designer. I would like to reduce the number of columns displayed in the table. Where can I configure this setting?I have already tried navigating to Page in Designer -> Edit...
I am trying to setup Building, floor and room number variables. The floor is based on the building and the room number is based on the floor. I need help setting up the advanced reference qualifier and the variable attribute for floor and room numb...
Hello,I have a catalog item, and within the catalog, there is a specific variable that needs a reference qualifier. When building the reference qualifier, I am passing the current object. Within the Script Include, I am unable to access the value sel...
I have a record that shows up in list view but won't open and gives "record not found", the record can't be deleted how do I delete it?
Hi all, The issue that I am encountering is that if I clone the "Employee" taxonomy the custom taxonomy does not show in the mega menu at all. If I use the OOB version it does show but I can't add sibling topics other than the OOB IT. I was able to...
Hi Everyone, I have a requirement that i need to copy the content from one Html field (question field) to another HTML field(Answer field).Here Question field was created in Knowledge base table (kb_knowledge_base).and i created one custom HTML field...
Hi Community, I don't want to see two user records one is active user option, another one is inactive user option with similar name I want to see only one active user record option when generating reports in order to avoid confusion for selection, p...
Hello, We have due_date field on HR cases. I see its created at task level and there is write acl which gives access to ITIL, catalog, task_editor roles only.Our HR agents are unable to edit this field (with HR core basic role) on HR cases. How can w...
Hi Team,I have below script which i am using to parse host name and group name from a column in staging table.This is working fine in some cases where alert tags have defined position (0 for host names and 2 for support group).There are many other al...
