Hi Expertsplease can someone provide me with a example how this can be achieved checkbox variable only to be ticked only after hyperlink on catalog item is opened in the portalor if there is another way to force use to open a hyperlink in a catalog i...
Hello, this is Kentaro.I created the script below using Script Include.var GetIncidentRecord = Class.create(); GetIncidentRecord.prototype = Object.extendsObject(AbstractAjaxProcessor, { getIncidentRecordFromSysID: function(sys_id) { var gr = new ...
Hi Team, Where this mentor details are stored in ServiceNow tableWe have renamed from mentor to delegate.
Hi All, I am trying to update the default view on sc_request table , now I open the list view and click on reset to default columns then go to configure--> list layout now I update the columns and save the columns for default view. Now when I go to s...
I want to attachment(s) copy from demand to enhancement, is it possible ? [when demand is turned into a project, attachments do carry over].
Hello Everyone,I have a check box in the resolution code in the Problem ticket. When someone is checking the checkbox I want user to redirect to certain Knowledge base creation of the KB article.Eg: Checkbox - Problem articleKnowledge base - Problem ...
Hi all. I have a Business Rule that triggers a REST API call that sends an attachment to one of our vendors. It's worked fine for two years with no updates. Last week it stopped working for no reason - no update sets deployed, no updates to the BR, n...
Hi Experts I have catalog item(mobile order) so I have variable called category and subcategory. I want to make category and subcategory functionality on my catalog item same as Incident form. Can you please assist me on this ?RegardsDinesh Kumar
Hi All, In my PDI i am trying to make connection and get data from MYSQl to servicenow --> I installed MYSQL in my personal laptop-->now i have MYSQL 9.0 command line client--> this is having some default data like Actor now i want to get that MYSQL...
Hi All, I have an issue with the following: I am able to remove the 'assigned to' field value when i am in the form view: but once im trying to remove the value in the list view, i get a popup:
Hello,I want to implement Virtual Agent Chat Box on a OOTB Workspace which should be accessible only for ITIL users.Please suggest the steps to achieve this.Thanks in advance
Hi All,I am trying to migrate the records from one instance to another instance. I was able to import the sys_attachment table but when I am trying to import the sys_attachment_doc xml file after processing it is showing me the below message. File sy...
Hi , Can anyone help me on this Requirement - have “Microsoft” auto populate inside the Related Records - Vendor when the criteria is met. (so that the assignee no need to key in since supplier name has already been selected as Microsoft from the dr...
Hi Developers! We are having a requirement to add meta tags to the reference values so that whenever user searches with keyword the related values populate in reference field.Meaning, We have a reference field Application referencing to cmdb_ci table...
Morning all Please tell me where to click to add a flow to an update set? I cannot find it anywhere. I am on Washington release. RegardsThereza
