Hello! My form has a list of departments and users are able to select multiples. In flow designer I want to grab the names of all departments they selected. Is this possible with just flow designer or do i need a script? If a script, can you sug...
I'm using AI Search Spoke (Initialize Batcher, Ingest Document, Commit Index, Release Batcher). During the execution of the flow, it throws errors
I tried creating the record to upload the JAR file.steps - go to navigation bar -> type Mid server Jar file -> click on the module -> create new record -> fill the details -> click on attachment icon and upload the downloaded JAR file. I am able to a...
Hello, We have a multirow variable set for a catalog item which 1 variable (Operating Unit) is not working properly. If I select 10130 for the Operating Unit it populates the field as expected. This is the first row in the MRVS. Now I want to add a...
I am creating a Multi-Row Variable Set (MRVS) that will be used in multiple Catalog Items, so I am trying to make it as dynamic as possible. I have an "Environment" in my MRVS that will need to be filtered based on which application it is for. I hav...
We are looking for a way to update our customers on the status of their tickets incuding expected resolution times. We are looking at information we were given for using flow designer stages. The ask is being likened to a "pizza tacker" that shows ...
Hi All,Need help in Compliance Workspace. Can anyone guide how this "Import Policy Text" is appearing on Policy Form. I check UI Actions and Declarative Action, but I din't find from where it is getting populated and in which table data is getting im...
Hi All, I want to calculate the first response time in ServiceNow HR cases in HRSD. where, First Response Time = Time taken to acknowledge & Respond to a new case.Is there any OOTB way to find it, if now how can we achieve it? Thanks in advance
So I have a customizable workspace and I need to add a UI Action that will open a new record and that record needs to have fields prepopulated. I do not want the record saved until the user has populated other fields. I found the docs for glideage...
Hello All, I am trying to search a knowledge article in ServiceNow global search or in Agent workspace global search, but it is showing sys id. Please find below screenshot. Any idea on how to fix this? Thanks in advance.
I am trying to find out where the data source is for the Repeater -> Donut on the Service Desk Landing Page for Service Operation Workspace. I need to take out the Incident SLA and replace it with task - (some filters on it). I am fairly new to rep...
See https://www.servicenow.com/community/ham-forum/how-to-list-all-hardware-that-was-discovered-more-than-90-days/m-p/3071137
We have a sensitive Catalog item. we dont want to restrict it via user criteria. It should remain open for all.However there is a need from catalog owner to Lock it down via passkey or password which they will manage from their end. So if they config...
Can anyone tell me if this is possible do to with an ACL.Give write access for a role to a dot walked field for the child form. FieldA is defined in a parent table and is on the parent form.The child form has the same field on the form via dot waking...
Greetings ALl, Our CMDB has 1.1 mil records.I want to extract this info into excel.When I extract in excel , it sends it via email.The Data that comes is only 20k rows insead of any million records.What am I missiing ?
