Downloading font file on first login

isaac2
Kilo Explorer

There is a style sheet that links the attached font by its attachment id. When logging in using chrome, the browser downloads the bolded line in the CSS below. This happens on the first login. This CSS is called within a custom portal, but the issue happens only within the standard native admin login not using a servicenow portal.

Thanks in advance...

@font-face{

      font-family:"AvenirNextLTW01-Regular";

      src: url('/sys_attachment.do?sys_id=c0176a464f110200195c2b8ca310c724'); /* IE9 Compat Modes */  

      src: url('/sys_attachment.do?sys_id=c0176a464f110200195c2b8ca310c724#iefix') format('embedded-opentype'), /* IE6-IE8 */  

                    url('/sys_attachment.do?sys_id=23076a464f110200195c2b8ca310c721') format('woff'), /* Modern Browsers */  

                    url('/sys_attachment.do?sys_id=ab076a464f110200195c2b8ca310c721')   format('truetype'), /* Safari, Android, iOS */  

                    url('/sys_attachment.do?sys_id=27076a464f110200195c2b8ca310c722#52a192b1-bea5-4b48-879f-107f009b666f') format('svg'); /* Legacy iOS */  

}

@font-face{

      font-family:"AvenirNextLTW01-Medium";

      src: url('/sys_attachment.do?sys_id=a7076a464f110200195c2b8ca310c720'); /* IE9 Compat Modes */  

      src: url('/sys_attachment.do?sys_id=a7076a464f110200195c2b8ca310c720#iefix') format('embedded-opentype'), /* IE6-IE8 */  

                  url('/sys_attachment.do?sys_id=0c176a464f110200195c2b8ca310c724') format('woff'), /* Modern Browsers */  

                  url('/sys_attachment.do?sys_id=bf076a464f110200195c2b8ca310c722')   format('truetype'), /* Safari, Android, iOS */  

                  url('/sys_attachment.do?sys_id=7b076a464f110200195c2b8ca310c723#a89d6ad1-a04f-4a8f-b140-e55478dbea80') format('svg'); /* Legacy iOS */  

}

8 REPLIES 8

Mark244
Tera Expert

We have a customer that is experiencing this same issue - were you ever able to resolve it and if so do you recall the solution?

Greatly appreciated.

- Mark R

Barrilito van D
Kilo Guru

Hi Mark,

I've seen it several times as well. It has taken up lots and lots of time to do this. It should be something not that difficult, but it does not seem to work...

Chris S_
Kilo Explorer

Anyone that has a solution for this? We have the same issue on London as well.

NabeelJ
Tera Expert

Experiencing the same issue, and looking for a solution. Reposting the question comment for this to come on top.