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3 weeks ago
As a Service Portal user, I want the ability to drag and drop files directly onto catalog item request forms, without needing to open browser dialogs. This functionality should be available across all catalog items through a common configuration, not limited to individual catalog item forms.
I've already checked the system properties, and the drag-and-drop setting is set to true, but it's still not working as expected.
Can anyone suggest a solution or configuration that enables this globally across catalog items?
Solved! Go to Solution.
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3 weeks ago - last edited 3 weeks ago
which property you enabled? share that details.
are you referring to this? did you check in other browsers as well?
Attaching files to records from portal pages
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Yes, you'll need to download it for ServiceNow Share
I've made the Update Set available on Share as well as on ServicePortal.io
Download
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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3 weeks ago
I will check and let you know.
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3 weeks ago
I'm trying to implement a new widget, but I'm a bit confused about which existing widget needs to be cloned for this. If possible, could we connect over a call to discuss this? Also, we need this feature to be available in the catalog form—not tied to any specific catalog item or record producer.
