Drilldown from dashboard reports opens a default view, I need to change it to a custom view.

[saint]

Hey Experts,

I have created a dashboard and few reports, these reports are are score type, when clicked it opens a list view of records, but this list view opens in a default view and not on a specific view which I have created and enfored with a view rule. Is there a way I can open the reports list view in a specific view? am i missing any configuration here?

[AndersBGS · Accepted solution]

Hi @saint ,

have you set the drilldown view on the report configuration page under style? 

You can read further on this other community post: https://www.servicenow.com/community/platform-analytics-forum/can-you-customize-drill-thru-view-of-a...

If my answer has helped with your question, please mark as accepted solution and give a thumb up.

Best regards

Anders

[saint]

Hi @AndersBGS , I tried this and feel like it shoud work, but its not working for me somehow. I'll try it in PDI to see if my instance has any issues. Thanks for the response, please guide me if there's any other way to achive this as well.

[AndersBGS]

Hi @saint ,

Did you make my solution work in your PDI?

If my answer has helped with your question, please mark as accepted solution and give a thumb up.

Best regards

Anders

[saint]

Hi @AndersBGS , Thanks it worked!