Drop down box with a default value: - None -

[amir_a1]

Hello, here is another question, which some of our developers have faced. I just need to double check. 

When creating a drop-down (HTML Select box) menu, the default value "- None -" appears on top of the box.  I am told this is a Service Now default and cannot be overwritten easily.

It kind of doesn't make sense, since it is such a basic function in any HTML editor.  I would like to change that value to read, for instance:  "Please select an item from the list below" . 

Is it really that complicated in SN?

Thanks 

Amir

[Dan Tolgyesi1]

Hi,

Use:  

Text:

Please select an item from the list below

Value:

NULL

Cheers,

Dan 

[amir_a1]

Thanks, I don't have access to the development and cannot see the code, so where does this happen, could you be a little more specific, if possible?

I will have to pass the comment on to our developers who are telling me it is not possible (and I have to assume they must have tried a few things, otherwise, why would they say that). It just doesn't make sense to me! tnx  

[Cheyenne1]

Are you talking about this field (or similar)? And you're wanting to change the ootb value --None-- to something else?

[amir_a1]

Yes, exactly