Duplicate Entries in Activity Log

snow_hard252
Kilo Contributor

‎08-17-2015 01:54 PM

Hi ,

I'm seeing Duplicate entries( some times 4 times for same fields) on the Activity log for incident record.

I have checked that workflow properties checkbox 'Run after bus.rules run' is not active.

I have no BRs on the incident with current.update().

Though I have UI action script with current.update(), tried removing it and it didnot work as well.

Somebody could give an advise.This is in Eureka.

Thanks

Hardy

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jaswalvishal106
Tera Expert

‎03-04-2025 10:06 AM

Hello @snow_hard252 

Please go through this ServiceNow KB Article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0728491 

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