Duplicate RITMs are created while submitting catalog item using cart- API

[Community Alums]

I am submitting a catalog item using cart API. but, it's generating multilple duplicate records everytime it execute which i am unable to identify the root case of it.

BR : Async

Table : Astone(u_stone)

Condition: Status changesto 'completed'

insert: true

Script:

(function executeRule(current, previous /*null when async*/ ) {

    try {

        var cart = new sn_sc.CartJS();

        var userid = current.u_user.toString();

        var app_role = 'sys_id of role';

        var item = {

            'sysparm_id': 'sys_id of item', //  //Providing sys_id of the service catalog

            'sysparm_quantity': '1',

            'variables': {

                'requested_for': userid,

                'requested_by': userid,

                'brief_software_description': 'Granting access after learning completion ' + current.u_title,

                'update_access': 'u_modify_access'

                'which_software_requesting': 'sys_id of app',

                'please_select_the_appropriate_role': app_role

            }

        };

        cart.orderNow(item);

        gs.info("Test" + JSON.stringify(cart.orderNow(item)));

    } catch (ex) {

        gs.error('Error triggering Service Catalog item: ' + ex.getMessage());

    }

})(current, previous);

also, 'Requested for' on RITM  form is showing different than present 'requested for' on variables of the RITM.

any help on this is really appreciated.

Thanks

[brianlan25]

Not sure if this is the issue with multiple but have you tried running the BR as a before or after rather then async. I don't see anything in the code that would order multiple.

Edit: Also I see in docs that async business rules do not have access to changes to for conditions.

[brianlan25]

For the requested for on the RITM I think you need to add the following after

var cart = new sn_sc.CartJS();

cart.setRequestedFor(current.u_user.toString());

[Community Alums]

@brianlan25 , thank you for replying. issue is fixed using below script:

        var cartid = "cart_" + gs.generateGUID(); // along with gs.generateGUID() we should append "cart_". This can be used as unique id for the Cart.

        var cart = new sn_sc.CartJS(cartid);

            "sysparm_cart_name": cartid // Use "sysparm_cart_name" to set the Cart ID for this cart.

        cart.orderNow(request); // Use "OrderNow" to submit the request.

Thanks,

Abhi