Dynamic External Link on Caller Card In SOW
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I need to create a hyperlink or link whatever it is in SOW in incident table on the caller card section , we have a record information section and there is the caller card which contains existing 2-3 hyperlinks emebeeded so I want to embed mine one also there and that if a person opens a incident record on sow then he should see a link there named "FA Details" and if he clicks there then it should redirect to that customised link for him which will open his FA details in a new tab .basically we have a field on user table "u_fa_number" so we need to fetch the fa number of caller on the incident record and then make the customised link .
This is example of link for one fa number : https://brd-falcm-sec.apps2.examplecompany.com/pmd/fa/{FA Number -437164}/practiceDetails .
This is the image which I am attaching that where I want to place that hyperlink.
I got the place where the other 3 are configured and duplicated the text link component as well but I am able to place a static link but not the dynamic link embedding current caller FA Number.
