Dynamic fields not loading in Jira Update Issue action when Issue ID is passed dynamically
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yesterday
Hi All,
I am using the Jira Spoke - Update Issue action inside the flow designer.
When I manually enter a Jira issue Key(example ABC-123), the dynamic fields(Additional fields) load correctly.
But when I pass the Issue ID dynamically from a previous step (for example, Lookup Record from table), Flow designer shows the following error
If hardcore the issue key everything work fine, only dynamic value fails to load.
Anybody face this issue please give the correct answer
Thanks
Alwin Jebakumar
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48m ago
Hi @AlwinJebakY ,
Good day!!
The Additional input is a separate custom action which is taking the input as issue ID.
Please make sure u r passing it as string. Try to typecast the value of your input in the flow to toString() function.
Thank you
Sunil Sargam
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33m ago
I think it's a know limitation.
I think it's because the dynamic fields are populated at design time based on the Jira issue key, and when the key is dynamic, the system cannot fetch the field schema until runtime
check this link and KB for workaround
Flow Designer > Jira Spoke 2.6.5 > Update Issue > Additional Fields "Add Field Value" is grey out?
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
