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‎11-05-2024 02:16 AM
I have a true/false field in incident form called security related incident. I want to populate only two assignment group in assignment group reference field when the security related incident checkbox is true.
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‎11-05-2024 06:06 AM
so you want to apply reference qualifier on assignment group field
you need to use Dictionary override on Assignment Group field as it's on task level and have the logic checked there
Something like this
Give the field name, group sysIds
javascript: var query ='' ; if(current.field.toString() == 'true') query = 'sys_idINGroupSysId1,GroupSysId2'; query;
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎11-05-2024 06:06 AM
so you want to apply reference qualifier on assignment group field
you need to use Dictionary override on Assignment Group field as it's on task level and have the logic checked there
Something like this
Give the field name, group sysIds
javascript: var query ='' ; if(current.field.toString() == 'true') query = 'sys_idINGroupSysId1,GroupSysId2'; query;
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎11-05-2024 08:17 AM
Hello Ankur,
I have already one dictionary override for the same field.
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‎11-05-2024 08:44 AM
I have already a dictionary override in incident table and assignment group field. its don't allow me to create another one.
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‎11-06-2024 05:21 AM
Hello Ankur,
i have applied this query in dictionary override reference qualifier but its not working fine, it shows all assignment group in assignment group field.
Thanks