I am working with Field Service Management (FSM) and using the Dynamic Scheduling feature. Currently, when creating a work order or task, the "Assigned To" field is being populated automatically based on the "Location" which is field on work order task.
However, I want to modify this behavior. Specifically, I do not want the "Location" to be considered when assigning a resource via Dynamic Scheduling. Instead, I would like to control the assignment based on other factors, without the "Location" playing a role in this decision.
How can I achieve this? Is there a way to configure Dynamic Scheduling to exclude "Location" from influencing the "Assigned To" field?
BR,
Shriram Joshi
---------------------------------------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.
