Dynamically display KB article on catalog item/record producer as user fill the form

[riteshmonu]

I am trying to create an experience on intake forms (incident/request) on Employee Center portal, where the KB article shows up in a widget dynamically on the intake form based of the details filled by the user on the form.

[swapnali ombale]

hi @riteshmonu 

please follow the below link 

https://www.servicenow.com/community/developer-articles/embedded-knowledge-article-in-catalog-item/t...

mark my answer helpful or correct

[riteshmonu]

Hi @swapnali ombale ,

In your solution, will the KB article dynamically pull based on the keyword entered in the description field or will we need to add specific KB article for each catalog/record producer?