Edge encryption enabled attribute not setting to the field

[Rakesh50]

Hi,

We have observed the 'edge_encryption_enabled' attribute is not being set properly out-of-the-box (OOB) fields on the Incident table, such as 'resolved_at,' 'close_code,' and 'subcategory,' even though the 'edge_encryption_enabled=true' value has been specified in the 'attribute' field of the 'sys_dictionary'. Please find the screenshot below for reference.

 

Thanks in advance!!

Rakesh T.

[Rakesh50]

Hi @Shruti Khaire ,

I have imported the class field and type sys class name dictionary entry in attachment table. Which is i'm unable to create it in my instance. I didn't export attribute in sys_schema_attribute_m2m table. Once we are giving the attribute and if it's valid then it will automatically create with same in related list

[Anil Lande]

Hi,

Please check below link:

You cannot configure Edge encryption for choice fields. The type of field is string but it is having choices so (it is of type choice).

https://docs.servicenow.com/bundle/vancouver-platform-security/page/administer/edge-encryption/refer...

[Rakesh50]

@Anil Lande Thanks for the reply. Actually, I want to add attribute like below screenshot for attachment table. I don't have this dictionary entry in my instance. so i exported from another instance and imported. unfortunately, attribute not coming under related list. 

[Rakesh50]

I have added edge_encryption_enabled=true attribute but attribute is showing as is empty in related list.

Can anyone knows about this ?