Edit Button on Related Incident on related list is not adding any incident.

[chaudharymahesh]

I am having issue with Edit Button on Related list called Related Incident. Once i click on Edit, i see incident records, after selecting some records, if i click on Save. No Incident is added to related list.

Issue is for all users.

New Button works as expected.

No Incident is added.

[Muhammad Salar]

Hello,
Check your related list relationship record
Records added in related list based on condition
only incidents who have support request is SR01743672 can be shown here

[chaudharymahesh]

There is no condition on related list

[Muhammad Salar]

Show screenshot of this list's relationship record

[chaudharymahesh · Accepted solution]

field (Support Request) on Incident table was read-only on dictionary level. I removed read only from dictionary level and made it ready using onload client script. that fixed the issue.