Edit Button on Related Incident on related list is not adding any incident.

[chaudharymahesh]

I am having issue with Edit Button on Related list called Related Incident. Once i click on Edit, i see incident records, after selecting some records, if i click on Save. No Incident is added to related list.

Issue is for all users.

New Button works as expected.

No Incident is added.

[YaswanthKurre]

HI @chaudharymahesh ,

Validate any BR's or ACL that is blocking this.

Thanks,

yaswanth

[chaudharymahesh]

Hi @YaswanthKurre  I checked BR and acl, there does not seem any thing which is blocking this.

[YaswanthKurre]

Try associating your record from incident directly and see what the error it was showing, 

If no error and associating properly there, validate the relationship record there.

Thanks,

yaswanth

[chaudharymahesh]

It works if i associate record from incident