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‎05-26-2017 06:43 PM
Hi all, kinda stumped here. By default you can't edit the cost field for assets when in List View, which leaves you editing these values one at a time in form view. I have tried adding an Access Control for the alm_asset.cost field for the list_edit operation and even as an admin I still can't edit the cost field in list view. Any ideas out there?
Much thanks,
David
Solved! Go to Solution.
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‎07-06-2017 01:02 AM
According to ServiceNow, the "cost" data type doesn't allow for editing in Listview. I can't remember the reasoning but our SN rep put in a feature request on my behalf, so perhaps one day....
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‎05-26-2017 10:39 PM
Hi David
Perhaps the list editing is set to disabled.
Try this:
1. Go to your list view, right click on any columns
2. Choose Configure->List Control
3. On the list edit type, choose 'Save immediately (cell edit mode)
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‎05-30-2017 12:02 PM
Yep, have the list control set up as you mention. Also have ACLs for create, execute, and write in addition to list_edit. The message I get is "This element type is not editable from this list." So it may be that it's simply not possible to edit this data type in list view, which is kinda lame if you have to update the cost for x number of machines, you have to go into each individual record and change the value in the cost field.
Wonder what other users of Asset Management do in this scenario?
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‎07-06-2017 12:24 AM
i just ran into the same issue, checked all ACLs, Client scripts, attributes and properties...nothing seems to be customizable?
Really frustrating since an asset manager needs to be able to edit a large number of assets in an list overview and not be forced to click in on every record.
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‎07-06-2017 01:02 AM
According to ServiceNow, the "cost" data type doesn't allow for editing in Listview. I can't remember the reasoning but our SN rep put in a feature request on my behalf, so perhaps one day....