Edit the v3 Knowledge Base Home page?

jrottman
Giga Contributor

Is it possible to edit the v3 Knowledge Base Home page?

I would like to add another list at the bottom that will show 'Recently Added" articles.   I would like to add this on both home view as well as when drilled down in to each category.   I cant seem to figure out where I go to edit this page however.

Thanks in advance!

Jason

1 ACCEPTED SOLUTION

jrottman
Giga Contributor

Unfortunately ServiceNow has confirmed that this page is not customizable.   The previous version was, however the current KB version 3 is built on angular-js and not editable at this time.   They did open up a problem record for me requesting an enhancement to allow this page to be customizable.



Jason Rottman


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3 REPLIES 3

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

I'm running into the same issue.   I see there's a processor that invokes knowledge_home_launcher.do.   That will redirect you to: $knowledge.do#/search?kb=.



What isn't clear is where the content on THAT page comes from, and how someone would edit it.   That is my question.


jrottman
Giga Contributor

Unfortunately ServiceNow has confirmed that this page is not customizable.   The previous version was, however the current KB version 3 is built on angular-js and not editable at this time.   They did open up a problem record for me requesting an enhancement to allow this page to be customizable.



Jason Rottman