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09-03-2015 01:02 PM
Is it possible to edit the v3 Knowledge Base Home page?
I would like to add another list at the bottom that will show 'Recently Added" articles. I would like to add this on both home view as well as when drilled down in to each category. I cant seem to figure out where I go to edit this page however.
Thanks in advance!
Jason
Solved! Go to Solution.
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09-28-2015 07:16 AM
Unfortunately ServiceNow has confirmed that this page is not customizable. The previous version was, however the current KB version 3 is built on angular-js and not editable at this time. They did open up a problem record for me requesting an enhancement to allow this page to be customizable.
Jason Rottman

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09-03-2015 01:08 PM
Hi Jason,
You may find the below threads helpful.
https://community.servicenow.com/thread/183584
https://community.servicenow.com/thread/182369
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09-14-2015 10:53 AM
I'm running into the same issue. I see there's a processor that invokes knowledge_home_launcher.do. That will redirect you to: $knowledge.do#/search?kb=.
What isn't clear is where the content on THAT page comes from, and how someone would edit it. That is my question.
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09-28-2015 07:16 AM
Unfortunately ServiceNow has confirmed that this page is not customizable. The previous version was, however the current KB version 3 is built on angular-js and not editable at this time. They did open up a problem record for me requesting an enhancement to allow this page to be customizable.
Jason Rottman