Hi Team,
from the dev, user is able to see the resolution sla field on the sc task table from list view
DEV:
but user is not able to see the same column from test env
test:
and I have configured the list layout by adding that resolution sla field and user is having admin, snc_internal and security admin roles
why its behaving like this please help me with this requirement
thanks in advance
The screenshot from the test environment shows that this user has personalized their list view via the gear icon (one of the cogs is filled in). This user needs to click the gear icon, then the Reset to column defaults button to see the List Layout changes that were made. Then they can personalize the list again to add/remove the columns like before.
The screenshot from the test environment shows that this user has personalized their list view via the gear icon (one of the cogs is filled in). This user needs to click the gear icon, then the Reset to column defaults button to see the List Layout changes that were made. Then they can personalize the list again to add/remove the columns like before.
